Adding and Indexing Documents

Supported file types

Mnemo supports the following document formats:

• ›PDF (.pdf)
• ›Microsoft Word (.docx, .doc)
• ›Plain text (.txt)
• ›Markdown (.md)
• ›Microsoft PowerPoint (.pptx — text extracted)
• ›Microsoft Excel (.xlsx — text extracted from cells)

Uploading files directly

1. 1Open the workspace you want to add documents to.
2. 2Click on the Knowledge tab.
3. 3Click 'Add Documents', then select 'Upload files'.
4. 4Choose the files from your computer. You can select multiple files at once.
5. 5The files will appear in the document list with a status of 'Indexing'. Wait for indexing to complete before searching.
6. 6When the status changes to 'Ready', the documents are searchable.

Connecting a document source

You can connect Mnemo to an existing document store so that documents are automatically indexed without manual uploading.

1. 1Open the workspace Settings.
2. 2Go to the Connectors tab.
3. 3Click 'Add Connector' and select SharePoint or S3, depending on where your documents are stored.
4. 4Follow the steps to authenticate and select the folder or bucket to connect.
5. 5Mnemo will begin indexing the connected documents automatically.
6. 6New documents added to the connected source will be indexed periodically.

How long does indexing take?

Indexing time depends on the number and size of documents. A small set of files (under 20 documents, each under 50 pages) typically indexes in under five minutes. Large document sets may take longer. You can continue using the workspace while indexing is in progress — previously indexed documents remain fully searchable.

Removing a document

To remove a document from the knowledge base, go to Knowledge → select the document → click Remove. The document will no longer appear in search results. The original file in your storage is not affected.