Legal

Cookie Policy

Effective date: 1 March 2025 · Last updated: 1 March 2025

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to remember information about your visit — for example, that you are logged in, or your preferences — so you do not have to re-enter them each time.

Cookies are not executable programs and cannot access other files on your device. They cannot contain viruses.

2. Cookies we use

Strictly necessary cookies

Required

These cookies are essential for the Mnemo platform to function. Without them, you cannot log in or use the service. They cannot be disabled.

sb-auth-tokenMaintains your authentication session across page loadsSession / 7 days

sb-refresh-tokenAllows your session to be renewed without logging in again30 days

Analytics cookies

Optional

These cookies help us understand how the platform is used so we can improve it. They collect aggregated, anonymised information and do not identify individuals.

Analytics identifierTracks anonymised page views and feature usage12 months

Preference cookies

Optional

These cookies remember your preferences — for example, your chosen language or display settings — so you do not have to set them again on each visit.

User preferencesStores display and interface preferences12 months

3. Third-party cookies

We may use third-party services that set their own cookies. These are subject to the privacy policies of those providers. We use Stripe for payment processing, which may set cookies during the checkout process.

4. How to control cookies

You can control optional cookies through our cookie consent banner, which appears the first time you visit our site. You can also control cookies through your browser settings:

›Most browsers allow you to view, delete, and block cookies from the browser settings menu
›Blocking all cookies will prevent you from logging in to Mnemo, as authentication requires strictly necessary cookies
›You can clear all cookies by clearing your browser's browsing data

Note that disabling strictly necessary cookies will prevent you from accessing the Mnemo platform.

5. Consent

We obtain your consent for optional cookies (analytics and preference cookies) through our cookie consent banner. Strictly necessary cookies do not require consent as they are essential to deliver the service you have requested.

You can withdraw consent for optional cookies at any time by clearing your cookie preferences through your browser settings.

6. Changes to this policy

We may update this cookie policy to reflect changes in the cookies we use or applicable regulations. The effective date at the top of this page will be updated when changes are made.

7. Contact

If you have questions about our use of cookies, contact us at: privacy@arionflow.com