Documentation
Guide 9 of 10
Managing User Permissions
Control who can access which workspaces and what they can do.
Roles in Mnemo
Organisation Administrator
- ›Invite and remove users from the organisation
- ›Create and delete workspaces
- ›Add and remove users from any workspace
- ›View and manage billing
- ›See all workspaces across the organisation
Workspace Member
- ›Access workspaces they have been added to
- ›View, upload, and search documents in those workspaces
- ›View conversation history in shared workspaces
- ›Cannot access workspaces they have not been added to
Changing a user's role
- 1Go to Settings → Users.
- 2Find the user whose role you want to change.
- 3Click the role dropdown next to their name.
- 4Select the new role.
- 5The change takes effect immediately.
Workspace-level access
Users can be added to or removed from individual workspaces independently of their organisation role. A Member can have access to some workspaces but not others. To manage this, go to the workspace Settings → Members tab.
Best practice: For sensitive matters, restrict workspace access to named individuals rather than giving all organisation members access. This creates a clearer audit trail and reduces the risk of accidental exposure.