Empower your support team with instant answers.
Give your agents a superpower. Arion Flow instantly finds the right answer from your knowledge base, manuals, and past tickets.
The Challenges
Slow response times
Customers hate waiting while agents search for answers.
Inconsistent support
New agents struggle to give the same quality of support as veterans.
Repetitive questions
Agents burn out answering the same 'how-to' questions all day.
Outdated knowledge
Support articles are often out of date or hard to find.
How Arion Flow Helps
Agent copilot
Suggests answers to agents in real-time as they chat with customers.
Ticket summarisation
Instantly catch up on long ticket threads with a one-click summary.
Self-service bots
Deploy secure chatbots that answer customer questions directly.
Key Use Cases
L1 Triage
Automatically categorise and route tickets to the right team.
Draft responses
Generate polite, accurate email responses in seconds.
Root cause analysis
Identify trending issues from support logs.
Multilingual support
Support customers in any language using your English documentation.
Why It’s Safe for Customer Support AI
Ready to transform your Customer Support AI workflows?
Start with a pilot and see how Arion Flow can turn your documents into clear, reliable answers.